Withdrawal & Returns

Withdrawal instructions for consumers

In the following we inform you about the right of withdrawal for consumers. Please also note the exceptions to the right of withdrawal and the model withdrawal form (both below the revocation instructions).

a) Right of revocation for physical goods

Instructions on withdrawal

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period will expire after fourteen days from the day on which you on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

To exercise your right of withdrawal, you must inform us, Droessel, Heumann & Schankula GbR, Maximilianstr. 28, 80539 München, +49 178 8785517, mail@uncprop.com of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us Droessel, Heumann & Schankula GbR, Maximilianstr. 28, 80539 Munich  without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

You will have to bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

End of the withdrawal instruction

b) Right of withdrawal for digital contents/goods which are not delivered on a physical data carrier

Instructions on withdrawal

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period will expire after fourteen days from the day of the conclusion of the contract.

To exercise your right of withdrawal, you must inform us, Droessel, Heumann & Schankula GbR, Maximilianstr. 28, 80539 München, +49 178 8785517, mail@uncprop.com of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

End of the withdrawal instruction

Note on the early expiration of the right of withdrawal for the purchase of digital goods:

The right of withdrawal expires earlier if we have only commenced with the execution of the contract after you have given your express consent and at the same time confirmed your knowledge that you will lose your right of withdrawal with the commencement of the performance of the contract on our part.

c) Model withdrawal form

We inform you about the model withdrawal form in accordance with the statutory regulations as follows:

Model withdrawal form

(If you want to withdraw from  the contract, please fill in this form and send it back.)

To Droessel, Heumann & Schankula GbR, Maximilianstr. 28, 80539 München, mail@uncprop.com

  • I/we (*) hereby give notice that I/we (*) withdraw from my/our (*) contract of sale of the following goods (*)/ the provision of the following service (*)
  • Ordered on (*)/received on (*)
  • Name(s) of consumer(s)
  • Address of consumer(s)
  • Signature of consumer(s) (only for paper communication)
  • Date

(*) Delete as appropriate