General Terms and Conditions (GTC)
1. Validity, definitions
1.1 For orders placed by the customer (hereinafter “customer” or “you”) with Uncertain Proportions via our online shop at [Enter new URL shop], an offering by Droessel, Heumann & Schankula GbR, Maximilianstr. 28, 80539 Munich (hereinafter “Seller” or “we”), the following General Terms and Conditions shall apply exclusively in the version valid at the time of the order. Deviating terms and conditions of the customer shall not apply unless the Seller expressly agrees to their validity in writing.
1.2 Customers within the meaning of Item 1.1 are both consumers and entrepreneurs. The customer is a consumer insofar as the purpose of the ordered deliveries and services cannot be predominantly attributed to his commercial or self-employed professional activity. On the other hand, an entrepreneur is any natural or legal person or partnership with legal capacity that acts in the exercise of its commercial or independent professional activity when concluding the contract.
2. Conclusion of contract
2.1 The customer can select products from our product range and collect them in a so-called shopping cart by clicking on the “Add to Cart” button. The customer makes a binding offer to purchase the goods in the cart by clicking on the button “Place Order”. Before the order is bindingly placed, all user entries can be continuously corrected using the usual keyboard and mouse functions. In addition, all entries are displayed again in a confirmation window before the order is bindingly placed.
2.2 The Seller then sends the customer an automatic confirmation of receipt by e-mail in which the customer’s order is listed again and which the customer can print out using the “Print” function. The automatic confirmation of receipt only documents that the Customer’s order has been received by the Provider and does not constitute acceptance of the contract. The contract is only concluded when the Seller submits a separate order confirmation, which is sent with a separate e-mail. In this e-mail or in a separate e-mail, but at the latest upon delivery of the goods, the contract text (consisting of order, GTC and order confirmation) will be sent to the customer by us on a permanent data carrier (e-mail or paper print-out) (contract confirmation). The text of the contract is stored in compliance with data protection regulations.
2.3 The contract text shall be made available to the customer in accordance with the statutory requirements; we shall not store it for the customer beyond this.
2.4 The contract shall be concluded in German language.
2.5 The order processing and conclusion of contact takes place by e-mail and automated order processing. The customer must ensure that the e-mail address provided by him for order processing is correct so that e-mails sent by the Seller can be received at this address. In particular, when using SPAM filters, the customer must ensure that all e-mails sent by the Seller or by third parties commissioned by the Seller to process the order can be delivered.
3. Delivery, availability of goods
3.1 The delivery of physical goods that can be shipped shall take place regularly by means of shipment and to the delivery address specified by the customer. The delivery address stated in the Seller’s order confirmation is exclusively decisive for the processing of the transaction. The shipping risk is borne by the Seller if the customer is a consumer.
3.2 The dispatch of digital goods/contents takes place electronically by e-mail.
3.3 If a delivery of physical goods to the customer is not possible, the commissioned transport company will return the goods to the Seller, whereby the customer shall bear the costs for the unsuccessful delivery. This does not apply if the customer is not responsible for the unsuccessful delivery attempt. The customer expressly reserves the right to prove that the Seller has suffered no damage or only minor damage.
3.4 If no copies of the product selected by the customer are available at the time the order is placed, the Seller shall inform the customer of this immediately in the order confirmation. If the product is permanently not available, the Seller refrains from a declaration of acceptance (see section 2.3 of the GTC). A contract is not possible in this case. In this case, payments already made by the customer will be refunded immediately.